• VICKYS ONLINE SITE

    Food & Beverage Service (Front Office / Service Operations)

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Available courses

The Food and Beverage Service course equips learners with the knowledge, skills, and attitudes required to deliver professional hospitality service in restaurants, hotels, and catering establishments. The course emphasizes both technical competence and customer service excellence, preparing trainees to meet industry standards.

Key Areas:

  • Types of service (French, American, Russian, buffet, silver service)

  • Table setting and service etiquette

  • Order taking and billing procedures

  • Customer interaction and communication skills

  • Handling complaints professionally

  • Service sequence and workflow